Our Registration and Participation Policies
(updated August 1, 2016)
(updated August 1, 2016)
We require a minimum confirmed attendance of six participants for courses or seminars to be held as scheduled. We will advise previously registered Participants within one week prior to a scheduled seminar if it will be rescheduled due to insufficient participant registration.
Conversely, some courses have a maximum number of participants allowed and reserve the right to close or limit registration if we have achieved our maximum capacity.
Should a seminar or course be postponed or be rescheduled, your enrollment fee will be applied to the next dates. We guarantee to reschedule a course within the next three months. If we are unable to reschedule the seminar within three months, Practitioners who previously registered for the postponed course or seminar can apply for a refund. Under these circumstances, no processing fee for refunds is required. Students cannot request a refund for a course that has been postponed or rescheduled. If the course cannot be rescheduled within the guaranteed three month period, the student will be promptly refunded once the announcement is made. Students cannot enroll in a course then request a refund due to work family, or vacation plans or due to changes of venue or course dates. Enrolled students can apply to transfer their registration to another Practitioner provided the Practitioner is sufficiently qualified to take the course.
Courses are rarely rescheduled but these policies are in place in case of unforseen circumstances such as the need for a change of venue, illness of the Instructor, or unforseen date changes to a course to ensure we meet the minimum enrollment for a course to be confirmed.
Our courses and seminars are designed and known for small groups with alot of individual attention provided by our Instructors. Group practice is an important and integral part of learning manual therapy and is planned well in advance of the seminar date. As a result, students who register for a seminar, then later chose not to attend for whatever reason, should know that they are compromising the quality of the course. As a result, we do not encourage students to request to defer their participation in a seminar, once they have already registered.
The Institute for Continuing Education of Osteopathy in Ontario does not offer refunds to Practitioners who register then later chose not to participate for personal reasons. Educational Institutions incur and commit to great financial expenses well in advance of the seminar date that cannot be reimbursed or deferred at the whim of Participants.
Practitioners who register and pay for any of our courses or seminars, then find they cannot participate for personal emergency medical reason can apply to the Institute for Continuing Education of Osteopathy in Ontario for a credit to be applied to future courses. This decision is made on a case by case basis. Please be advised that a Doctors Letter attesting to a valid reason for missing a seminar may be required for a Practitioner to be allowed defer their registration to a later date.
Refunds for Cancelled / Postponed Courses or Seminars
Courses or Seminars that are postponed due to insufficient registration are usually rescheduled within three months to allow for additional registration of participants. If a Practitioner who previously registered for a course or seminar that is postponed cannot participate in the seminar at its rescheduled time for valid medical reasons only can apply for a refund. The refund will be issued with 5% processing fee. In the event of unforseen circumstances or "force majeur" where a course must be postponed, additional time beyond the usual three month grace period might be required.
Certificates of Completion
We cannot refund a Participant once they are registered due to any confusion or lack of inquiry on their part regarding the actual number of CEUs their association recognises of our courses or seminars. If your main goal in participating in our seminars is simply to fulfill your CEU requirements, we suggest you read our detailed information on the left side of this page or contact your association prior to registering or submitting payment to us. Please note that the ICEO cannot modify or edit our course Certificates of Completion in any way whatsoever to help a Practitioner fulfill their CEUs. Also, a Participant must be in attendance for the entire course to earn their Certificate of Completion. If a student must miss a portion of a course, they can make up the course the next time is it offered. Certificates will only be issued one the Participant has attended the entire course.
Lost or Damaged Personal Items
The ICEOO is not responsible for lost or damaged personal items arising from participation in any seminar or course we offer. The ICEO is also not responsible for personal injury or claim of personal injury resulting from participation in any of our courses or seminars. Course participants are required to have valid professional liability insurance and by participating in a course and agreeing to these Registration policies upon enrollment, agree to not hold the ICEO responsible for any loss of property, personal injury or damage.
Each course or seminar has a pre-set curriculum and practice times designed for creating a positive group space where learning can occur, new skills can be integrated, and confidence gained. Because it is imperative that this atmosphere conducive to positive learning be created, we reserve the right to ask any participant who is repeatedly engaging in behavior that is disruptive, disrespectful to the Instructor, upsetting to other participants, or not in harmony with the purpose of the group to leave the course/seminar. Participants who are asked to leave will be reimbursed the amount proportional to the balance of the time of the course or seminars they will miss. Our Instructors reserve the right to ask a disruptive participant to leave at their discretion and we stand by their good judgement.
Please note that if you chose to participate in one of our seminars or courses, complete, sign, and submit the Registration Form, then you have agreed to abide by our policies, as is clearly stated on each Registration Form.
Thank you for chosing The Institute for Continuing Education of Osteopathy in Ontario for your Continuing Education needs. We hope to bring you a standard of excellence beyond your expectations.